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Creating Innovation of Public Value Through Management Information Systems

Penulis

  • Aliyyu Eka Nur Rofi 1* Penulis korespondensi
  • Fadillah Putra 2
  • I Gede Eko Putra Sri Sentanu 2
DOI
10.21787/jbp.13.2021.513-528
Tanggal Terbit & Halaman
30 Desember 2021 · Hlm. 513-528
Riwayat Naskah
Diterima31 Agu 2021 Disetujui15 Des 2021 Terbit30 Des 2021
Lisensi
CC Attribution-NonCommercial-ShareAlike 4.0
Baca PDF 634 KB Kutip

1.687 Dilihat 1.038 Diunduh

Abstrak

Creating Innovation of Public Value Through Management Information Systems

The use of information technology cannot be escaped from everyday life in society. In the context of improving the public sector, the government is required to improve performance, responsibility, and public trust and focus more on providing better services by revitalizing public administration by increasing transparency and prioritizing service quality. The Bureau of Personnel uses the “SIMPEG” application in the form of digitizing the public sector which is considered an extraordinary opportunity to create public value. This research is focused on the approach of the SIMPEG pre and post-mobile SSO. The method adopted by this study was mixed methods. The implementation of SIMPEG mobile SSO at the Ministry of Home Affairs has fulfilled the three aspects of the public values ​​stated by Moore, namely legitimacy and support, operational capabilities, and public value. However, based on the findings within the field, some things are still not appropriate. For example, there is still the use of paper-based administration, so that the mobile SSO service has not been optimized. Based on the dimensions of system quality, information quality, and service quality, SIMPEG based on web-based are categorized as quite sustainable, whereas after using SIMPEG mobile SSO application was classified as very sustainable. When viewed from the results of stress and RSQ values, it can be said that the results of the MDS in this study describe a good model and can represent the problems being discussed and conclude that only SIMPEG mobile SSO application is recommended for sustainability.

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Daftar Pustaka

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