Implementation of Electronic Land Title Policy in The Context of Digital Transformation at the Bintan District Land Office
DOI:
https://doi.org/10.21787/mp.9.2.2025.107-121Keywords:
Policy Implementation, Electronic Land Title, Digital Transformation of the Public SectorAbstract
The rapid development of technology and information has driven changes in public sector services, including the adoption of digital innovations to facilitate access to public sector services. In response to these developments, the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (ATR/BPN) has established a policy on electronic land certificates for the public through ATR/BPN Ministerial Regulation No. 3 of 2023, which will be implemented in stages starting in mid-2024. This policy was then prioritized for 104 Land Offices, including the Bintan Regency Land Office through ATR/BPN Ministerial Decree Number 285/SK-OT.01/III/2024. The purpose of this study is to analyze the gap between the design of the electronic land certificate policy and its implementation at the Bintan Regency Land Office, as well as to map the factors that influence the implementation of electronic land certificates at the field level. This study applies a qualitative approach using primary data obtained through interviews with informants and observations, as well as secondary data obtained from journals, data, and other relevant documents. The results of the study on policy implementation show that the implementation of the electronic land certificate policy in Bintan is hampered by a top-down approach that does not take into account the readiness of electronic data in the field. Policy dissemination has not been optimal, and the quality of electronic land data remains a challenge. Factors such as leadership, interoperability, bureaucracy, and digital culture also influence the smooth running of this policy. In practical terms, the findings of this study imply the need for a more participatory policy approach in the implementation of the electronic certificate policy. Public policy innovation must be based on data so that the digital transformation that is carried out can be on target and sustainable in overcoming the real problems of digital bureaucracy in society.
References
Adinegoro, K. R. R. (2023). Tantangan Implementasi Sertipikat Tanah Elektronik di Kementerian Agraria dan Tata Ruang/Badan Pertanahan Nasional Republik Indonesia. Jurnal Ilmu Kenotariatan, 4(2), 130. https://doi.org/10.19184/jik.v4i2.41314
Alfons, A., & Mujiburohman, D. A. (2021). Penerbitan Dan Pembatalan Sertipikat Hak Atas Tanah Karena Cacat Administrasi. Jurnal Ilmu Hukum, 10(2), 277. https://doi.org/10.30652/jih.v10i2.8095
Anggara, S. M., Hariyanto, A., Suhardi, Arman, A. A., & Kurniawan, N. B. (2024). The Development of Digital Service Transformation Framework for The Public Sector. IEEE Access, PP, 1. https://doi.org/10.1109/ACCESS.2024.3406571
Campmas, A., Iacob, N., & Simonelli, F. (2022). How can interoperability stimulate the use of digital public services? An analysis of national interoperability frameworks and e-Government in the European Union. Data and Policy, 4(1). https://doi.org/10.1017/dap.2022.11
Carlsson, F., Matteby, M., Magnusson, J., & Berbyuk Lindstrom, N. (2023). Collective digital transformation: Institutional work in municipal collaboration. ACM International Conference Proceeding Series, 583–592. https://doi.org/10.1145/3598469.3598536
Cetindamar Kozanoglu, D., & Abedin, B. (2021). Understanding the role of employees in digital transformation: conceptualization of digital literacy of employees as a multi-dimensional organizational affordance. Journal of Enterprise Information Management, 34(6), 1649–1672. https://doi.org/10.1108/JEIM-01-2020-0010
Cordella, A., & Tempini, N. (2015). E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery. Government Information Quarterly, 32(3), 279–286. https://doi.org/10.1016/j.giq.2015.03.005
Creswell, J. W. (2010). Research design pendekatan kualitatif, kuantitatif, dan mixed. Yogyakarta: Pustaka Pelajar.
D’Onofrio, S., & Stucki, T. (2021). Digital Public Services. HMD Praxis Der Wirtschaftsinformatik, 58(5), 958–977. https://doi.org/10.1365/s40702-021-00785-1
Hamilton, P. (2019). Public sector digital transformation: a quick guide. Department Of Parliamentry Services, April, 1–12. https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/pubs/BriefingBook46p/DigitalTransformation
Herawza, M. F., Surial, M., Elyunusi, Z., Chandra, I., & Pratiwi, A. A. (2023). Efisiensi Sertifikat Tanah Elektronik dalam Sistem Hukum Pendaftaran Tanah. Unesrev, 6(1), 2330–2337. https://doi.org/10.31933/unesrev.v6i1.1008
Hernawan, D., & Pratidina, G. (2015). Model Implementasi Kebijakan Pengembangan Pariwisata Dalam Meningkatkan Destinasi Pariwisata di Kabupaten Bogor. Jurnal Sosial Humaniora, 6(2), 94-103. https://download.garuda.kemdikbud.go.id/article.php?article=1249372&val=13618&title=MODEL%20IMPLEMENTASI%20KEBIJAKAN%20PENGEMBANGAN%20PARIWISATA%20DAL AM%20MENINGKATKAN%20DESTINASI%20PARIWISATA%20DI%20KABUPATEN%20BOGOR
Hidayah, S., Hariyani, E., Mukarromah, L., Niravita, A., & Fikri, M. A. H. (2024). Tantangan dan Peluang Sertifikat Elektronik dalam Reformasi Pendaftaran Tanah di Era Digital. Jurnal Ilmiah Nusantara, 1(6), 186-199. https://doi.org/10.61722/jinu.v1i6.2793
Holotiuk, F., & Beimborn, D. (2017). Critical Success Factors of Digital Business Strategy. 13th International Conference on Wirtschaftsinformatik, 991–1005. https://core.ac.uk/download/pdf/301370708.pdf
Howlett, M. (2019). Designing Public Policies: Principles and Instruments. Routledge is an imprint of the Taylor & Francis Group. https://doi.org/10.4324/9781315232003
Huberman, M. B. M. and A. M. (2014). Qualitative data analysis: a methods sourcebook. In SAGE Publications, Inc. (Vol. 01). https://www.metodos.work/wp-content/uploads/2024/01/Qualitative-Data-Analysis.pdf
Imronah. (2007). Implementasi Kebijakan: Perspektif Model dan Kriteria Pengukurannya. Paper Knowledge. Toward a Media History of Documents, 5(2), 53–54. https://www.neliti.com/publications/218199/implementasi-kebijakan-perspektif-model-dan-kriteria-pengukurannya
Jonathan, G. M. (2020). Digital transformation in the public sector. In Elgar Encyclopedia of Services (Issue June). Springer International Publishing. https://doi.org/10.4337/9781802202595.digital.transformation.in
Jonker, J., & Pennink, B. W. (2009). The essence of research methodology: A concise guide for master and PhD students in management science. In The Essence of Research Methodology: A Concise Guide for Master and PhD Students in Management Science. https://doi.org/10.1007/978-3-540-71659-4
Kadji, Y. (2015). FORMULASI DAN IMPLEMENTASI KEBIJAKAN PUBLIK Kepemimpinan dan Perilaku Birokrasi dalam Fakta Realitas. UNG Press Gorontalo.
Kementerian ATR/BPN. (2024). 445 Kantah Implementasikan Sertipikat Tanah Elektronik, Wamen ATR/Waka BPN: Ini Melampaui Target. https://www.atrbpn.go.id/siaran-pers/detail/21919/445-kantahimplementasikan-sertipikat-tanah-elektronik-wamen-atrwaka-bpn-ini-melampaui-target
Khan, A. R., & Khandaker, S. (2016). A critical insight into policy implementation and implementation performance. Public Policy and Administration, 15(4), 538–548. https://doi.org/10.13165/VPA-16-15-4-02
Kirana, N. W. I., & Majid, N. (2022). Challenges of Digital Transformation on Good Governance for Improving Public Services Quality. Nusantara Science and Technology Proceedings, 2022, 43–47. https://doi.org/10.11594/nstp.2022.2307
Marcel, Ramadhan, A., Trisetyarso, A., Abdurachman, E., & Zarlis, M. (2023). Digital Transformation Adoption: An Extended Step-by-Step Framework. Journal of System and Management Sciences, 13(2), 45–63. https://doi.org/10.33168/JSMS.2023.0204
Maslan, M. (2023). Prospek Sertipikat Tanah Elektronik Sebagai Upaya Perlindungan Hukum Bagi Pemegang Hak Atas Tanah Guna Terwujudnya E-Government Di Era 4.0. Otentik’s : Jurnal Hukum Kenotariatan, 5(1), 103–130. https://doi.org/10.35814/otentik.v5i1.4628
Mubarok, S., Zauhar, S., Setyowati, E., & Suryadi, S. (2020). Policy Implementation Analysis: Exploration of George Edward III, Marilee S Grindle, and Mazmanian and Sabatier Theories in the Policy Analysis Triangle Framework. Journal of Public Administration Studies, 005(01), 33–38. https://doi.org/10.21776/ub.jpas.2020.005.01.7
Norling, K., Lindroth, T., Magnusson, J., & Torell, J. (2022). Digital Decoupling: A Population Study of Digital Transformation Strategies in Swedish Municipalities. ACM International Conference Proceeding Series, 356–363. https://doi.org/10.1145/3543434.3543639
Peters, B. G., & Pierre, J. (2006). Handbook of public policy. Handbook of Public Policy, 1–512. https://doi.org/10.4135/9781848608054
Ratih, N. R. (2021). Analisis Yuridis Sertifikat Tanah Hak Milik Elektronik (E-Certificate) Demi Mewujudkan Kepastian Hukum. International Significance of Notary, 2(2.2), 65-78. http://dx.doi.org/10.2020/ison.v2i2.2.12301
Raviansyah dkk. (2022). Kebijakan Publik. In Kebijakan Publik. http://sirisma.unisri.ac.id/berkas/70book_chapter_menejemen_evaluasi_kebijakan_2022.pdf
Rêgo, B. S., Lourenço, D., Moreira, F., & Pereira, C. S. (2023). Digital transformation, skills and education: A systematic literature review. Industry and Higher Education, 0(0), 1–14. https://doi.org/10.1177/09504222231208969
Rizkiana, Q., & Handoko, W. (2023). Eksistensi Sertifikat Elektronik Terhadap UU Cipta Kerja Dalam Menjamin Kepastian Hukum. Notarius, 16(2), 891–906. https://doi.org/10.14710/nts.v16i2.41632
Sager, F., & Gofen, A. (2022). The polity of implementation: Organizational and institutional arrangements in policy implementation. Governance, 35(2), 347–364. https://doi.org/10.1111/gove.12677
Salume, P. K., Cintra, L. P., & Silva, L. L. da. (2022). Driving and Inhibiting Factors for Digital Transformation and Their Effects over the Advent of The Covid-19 Pandemic. Journal of Information Systems and Technology Management, 19. https://doi.org/10.4301/s1807-1775202219013
Senarathna, P., & Wickramarachchi, R. (2024). Critical Success Factors of Digital Transformation: A Systematic Literature Review. ICARC 2024 - 4th International Conference on Advanced Research in Computing: Smart and Innovative Trends in Next Generation Computing Technologies, 346–351. https://doi.org/10.1109/ICARC61713.2024.10499772
Shahoodh, G., Al-Salman, O., & Mustafina, J. (2020). Towards a Context-Aware Digital Government in Iraq: A Public Sector Employees’ Perspective. Proceedings - International Conference on Developments in ESystems Engineering, DeSE, 2020-Decem, 283–286. https://doi.org/10.1109/DeSE51703.2020.9450235
Silviana, A. (2021). Urgensi Sertipikat Tanah Elektronik Dalam Sistem Hukum Pendaftaran Tanah di Indonesia. Administrative Law and Governance Journal, 4(1), 51–68. https://doi.org/10.14710/alj.v4i1.51-%2068
Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta. https://digilib.unigres.ac.id/index.php?p=show_detail&id=43
Tight, M. (2017). Understanding Case Study Research. In SAGE Publications Inc. 2455 Teller Road Thousand (Vol. 1, Issue April). https://doi.org/10.4135/9781473920118
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Author(s)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
The Creative Commons-Attribution-Noncommercial-Share Alike License 4.0 International applies to all works published by Matra Pembaruan: Jurnal Inovasi Kebijakan. Authors will retain copyright of the work.
