PENERAPAN BALANCED SCORECARD UNTUK BADAN PENELITIAN DAN PENGEMBANGAN KEMENTERIAN DALAM NEGERI

Balance Scorecard dapat menuntun manajemen dan anggota organisasi dalam menterjemahkan visi, misi serta strategi organisasi ke dalam tindakan yang nyata. Dalam Balanced Scorecard, pengukuran kinerja dilihat dari 4 perspektif yaitu Customer and Stakeholder Perspective, Financial Perspective, Employees and Organization Capacity Perspective, dan Internal Bussiness Process Perspective. Pengukuran kinerja dengan pendekatan Balanced Scorecard tidak terbatas digunakan pada organisasi swasta melainkan juga bisa diterapkan pada organisasi sektor publik. Tulisan ini menguraikan tentang perlunya Balanced Scorecard untuk organisasi pemerintah dan peluangnya apabila digunakan di Badan Penelitian dan Pengembangan (BPP) Kementerian Dalam Negeri (Kemendagri) berdasarkan beberapa analisis dan hasil penelitian yang pernah dilakukan.

Balance Scorecard to guide the management and members of the organization in translating the vision,mission and strategy of the organization into the real action. In the Balanced Scorecard performance measurement viewed from four perspectives, namely Customer and Stakeholder Perspective, Financial Perspective, Employees and Organization Capacity Perspective and Bussiness Internal Process Perspective. Measuring the performance of the Balanced Scorecard approach is not limited to use in private organizations but also can be applied to public sector organizations. This paper describes the need for Balanced Scorecard for government organizations and opportunities when used in BPP Kemendagri based on some analysis and results of studies that have been conducted