Development of Geographic Information System for Government With Extreme Programming and User-Centered Design Methods
DOI:
https://doi.org/10.21787/jbp.16.2024.111-126Keywords:
Extreme Programming, User-Centered Design, Geographic Information System, GeotaggingAbstract
Software development is among the most powerful needs in every organization and industry in the current generation. It is used to help the functionality of their system by using the software development guide named Software Development Life Cycle (SDLC). Various system developments have been conducted, including developing a public complaint service system. This research applies extreme programming (XP) and User-Centered Design (UCD) development methods to develop the geographic information system for the Badan Narkotika Nasional (BNN) Kediri City complaint service. These development methods are expected to meet user expectations. Also, it can reduce the time required to develop products with results that will be shown by conducting usability testing and validity tests. This research applied extreme programming and user-centered design development methods, both quantitative and qualitative for user testing. The application was successfully developed using XP and UCD development methods. The Kediri City BNN complaint service application was successfully developed in several stages: planning, implementing the design, and program code, followed by the evaluation stage. In the evaluation stage, usability testing results on the geotagging mobile application of the Kediri City BNN complaint service obtained a total score of 92.75% with a very good interpretation, and the validation testing results obtained a value of 100%. Applying extreme programming and user-centered design as a development method produces high usability testing and user experience because, in the development stage, it prioritizes interactions and user opinions.
Downloads
References
Agarwal, P. K. (2018). Public Administration Challenges in the World of AI and Bots. Public Administration Review, 78(6), 917–921. https://doi.org/10.1111/puar.12979
Aguilar, M., & Zapata, C. (2017). Integrating UCD and an Agile Methodology in the Development of a Mobile Catalog of Plants (pp. 75–87). https://doi.org/10.1007/978-3-319-41685-4_8
Alrwais, O., Hilton, B., Horan, T., & Bechor, T. (2016, August 11). An Organizational Perspective on GIS Payoffs for the Public Sector: Is Usage the Missing Link? AMCIS 2016 Proceedings. https://aisel.aisnet.org/amcis2016/Decision/Presentations/9
Amanda, M. P., Humaedi, S., & Santoso, M. B. (2017). Penyalahgunaan Narkoba di Kalangan Remaja (Adolescent Substance Abuse). Prosiding Penelitian dan Pengabdian kepada Masyarakat, 4(2). https://doi.org/10.24198/jppm.v4i2.14392
Aniesiyah, A. N., Tolle, H., & Az-Zahra, H. M. (2018). Perancangan User Experience Aplikasi Pelaporan Keluhan Masyarakat Menggunakan Metode Human-Centered Design. JPTIIK (Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer), 2(11), 5503–5511. https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/3327
Avishahar-Zeira, A., & Lorenz, D. H. (2023). Could No-Code Be Code? Toward a No-Code Programming Language for Citizen Developers. Proceedings of the 2023 ACM SIGPLAN International Symposium on New Ideas, New Paradigms, and Reflections on Programming and Software, 103–119. https://doi.org/10.1145/3622758.3622893
Bannister, F., & Grönlund, Å. (2017). Information Technology and Government Research: A Brief History. Proceedings of the Annual Hawaii International Conference on System Sciences, 2017-January, 2943–2952. https://doi.org/10.24251/HICSS.2017.356
Bjørnson, F. O., Vestues, K., & Rolland, K. H. (2017). Coordination in the Large: A Research Design. Proceedings of the XP2017 Scientific Workshops, 1–5. https://doi.org/10.1145/3120459.3120477
Boehm, B., & Turner, R. (2003). Using Risk to Balance Agile and Plan-Driven Methods. Computer, 36(6), 57–66. https://doi.org/10.1109/MC.2003.1204376
Budiantoro, R. A., Aji, M. R. W., Prayogi, J., & Susanti, A. (2023). SI Desa (Sistem Informasi Desa): Initiation of an Integrated Village Economic Information System and Data Management by the Provincial Government of East Java. Jurnal Bina Praja, 15(2), 233–247. https://doi.org/10.21787/jbp.15.2023.233-247
Buladaco, M. V. M., & Ubay, F. Lou. (2020). GETMOSYS: A Plant Pathologists’ Geotagging and Monitoring System for Infected Banana Plant. International Journal of Scientific and Technology Research, 9(4), 980–985.
Carolina, I., & Supriyatna, A. (2019). Penerapan Metode Extreme Programming dalam Perancangan Aplikasi Perhitungan Kuota SKS Mengajar Dosen. IKRA-ITH Informatika: Jurnal Komputer dan Informatika, 3(1), 106–113. https://journals.upi-yai.ac.id/index.php/ikraith-informatika/article/view/306
Chawki, M. (2022). The Dark Web and the Future of Illicit Drug Markets. Journal of Transportation Security, 15(3–4), 173–191. https://doi.org/10.1007/s12198-022-00252-y
Dolfsma, W., & Seo, D. (2013). Government Policy and Technological Innovation—A Suggested Typology. Technovation, 33(6–7), 173–179. https://doi.org/10.1016/j.technovation.2013.03.011
Fitriati, R., & Marsanty, D. A. (2023). Transformational Leadership in Times of Crisis: Study of Handling COVID-19 in Bumi Raja-Raja. Jurnal Bina Praja, 15(2), 289–308. https://doi.org/10.21787/jbp.15.2023.289-308
Goodchild, M. F. (2015). Geographic Information Systems. In International Encyclopedia of the Social & Behavioral Sciences (pp. 58–63). Elsevier. https://doi.org/10.1016/B978-0-08-097086-8.72018-6
Hasani, L. M., Sensuse, D. I., Kautsarina, & Suryono, R. R. (2020). User-Centered Design of e-Learning User Interfaces: A Survey of the Practices. 2020 3rd International Conference on Computer and Informatics Engineering (IC2IE), 1–7. https://doi.org/10.1109/IC2IE50715.2020.9274623
Iqbal, M., Marthasari, G. I., & Nuryasin, I. (2020). Penerapan Metode UCD (User Centered Design) pada Perancangan Aplikasi Darurat Berbasis Android. Jurnal Repositor, 2(2), 201–214. https://doi.org/10.22219/REPOSITOR.V2I2.30470
Jorgensen, Z., Chen, J., Gates, C. S., Li, N., Proctor, R. W., & Yu, T. (2015). Dimensions of Risk in Mobile Applications. Proceedings of the 5th ACM Conference on Data and Application Security and Privacy, 49–60. https://doi.org/10.1145/2699026.2699108
Joshi, D., Gallagher, A., Yu, J., & Luo, J. (2010). Exploring User Image Tags for Geo-Location Inference. 2010 IEEE International Conference on Acoustics, Speech and Signal Processing, 5598–5601. https://doi.org/10.1109/ICASSP.2010.5495247
Kumalasari, K., Rahmah, L., & Hastuti, Y. D. (2022). Edukasi Bahaya Narkoba pada Remaja. Jurnal Inovasi, Pemberdayaan dan Pengabdian Masyarakat, 2(1), 18–22. https://doi.org/10.36990/jippm.v2i1.484
Kupi, M., & McBride, K. (2021). Agile Development for Digital Government Services: Challenges and Success Factors (pp. 139–150). https://doi.org/10.1007/978-3-030-82824-0_11
Laugwitz, B., Held, T., & Schrepp, M. (2008). Construction and Evaluation of a User Experience Questionnaire (pp. 63–76). https://doi.org/10.1007/978-3-540-89350-9_6
Llema, C. F., & Vilela-Malabanan, C. M. (2019). Design and Development of MLERWS: A User-Centered Mobile Application for English Reading and Writing Skills. Procedia Computer Science, 161, 1002–1010. https://doi.org/10.1016/j.procs.2019.11.210
Lund, A. M. (2001). Measuring Usability with the USE Questionnaire. Usability Interface, 8(2), 3–6. https://www.researchgate.net/publication/230786746
Man, Q. H. (2020). Overview of GIS Application. In TORUS 2 – Toward an Open Resource Using Services (pp. 229–245). Wiley. https://doi.org/10.1002/9781119720553.ch8
Maulana, M. I., & Maulana, M. I. (2023). Analysis of Agricultural Economic Development in East Java Province. Jurnal Bina Praja, 15(3), 593–604. https://doi.org/10.21787/jbp.15.2023.593-604
Méndez-Sánchez, S. I. (2023). The Work of the Committees in the Business Chambers to Promote the Development of Emerging Technologies (pp. 213–223). https://doi.org/10.4018/978-1-6684-8088-5.ch013
Murdiono, R. A., Tolle, H., & Kharisma, A. P. (2018). Evaluasi User Experience pada Aplikasi Mobile Penjualan Tiket Online. JPTIIK (Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer), 2(5), 2078–2085. https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/1544
Murtadho, M., Tolle, H., & Kharisma, A. P. (2018). Rancang Bangun Aplikasi Mobile Geotagging Kerusakan Jalan Berbasis Laporan Sosial pada Platform Android. JPTIIK (Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer), 2(12), 7538–7544. https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/4006
Ouerghi, M. S. (2014). ICT Strategy in Tunisia: The Case of E-tunisia and Tunisan2.Open Movement. 2014 World Congress on Computer Applications and Information Systems (WCCAIS), 1–8. https://doi.org/10.1109/WCCAIS.2014.6916543
Rauschenberger, M., Schrepp, M., Perez-Cota, M., Olschner, S., & Thomaschewski, J. (2013). Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ).Example: Spanish Language Version. International Journal of Interactive Multimedia and Artificial Intelligence, 2(1), 39. https://doi.org/10.9781/ijimai.2013.215
Revdiwala, R., & Mittal, R. (2021). Analytical Study of Agile Methodology with Cloud Computing. https://doi.org/10.13140/RG.2.2.11801.34404
Risald, R., Suyoto, S., & Santoso, A. J. (2018). Mobile Application Design Emergency Medical Call for the Deaf using UCD Method. International Journal of Interactive Mobile Technologies (IJIM), 12(3), 168–177. https://doi.org/10.3991/ijim.v12i3.8754
Sabeni, H., & Setiamandani, E. D. (2020). Pengelolaan Pengaduan Masyarakat dalam Upaya Meningkatkan Kualitas Pelayanan Publik. Jurnal Ilmu Sosial dan Ilmu Politik, 9(1), 43–52. https://doi.org/10.33366/JISIP.V9I1.2214
Saffer, D. (2010). Designing for Interaction: Creating Innovative Applications and Devices. New Riders.
Salouros, H. (2018). Illicit Drug Chemical Profiling: Current and Future State. Australian Journal of Forensic Sciences, 1–8. https://doi.org/10.1080/00450618.2018.1424244
Sandoval-Almazán, R., Luna-Reyes, L. F., Luna-Reyes, D. E., Gil-Garcia, J. R., Puron-Cid, G., & Picazo-Vela, S. (2017). Managing Information Technology Development Projects (pp. 65–77). https://doi.org/10.1007/978-3-319-60348-3_6
Saputri, I. S. Y., Fadhli, M., & Surya, I. (2017). Penerapan Metode UCD (User Centered Design) pada E-Commerce Putri Intan Shop Berbasis Web. Jurnal Nasional Teknologi dan Sistem Informasi (TEKNOSI), 3(2), 269–278. https://doi.org/10.25077/TEKNOSI.V3I2.2017.269-278
Schrepp, M., Hinderks, A., & Thomaschewski, J. (2014). Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios (pp. 383–392). https://doi.org/10.1007/978-3-319-07668-3_37
Serrador, P., & Pinto, J. K. (2015). Does Agile Work? — A Quantitative Analysis of Agile Project Success. International Journal of Project Management, 33(5), 1040–1051. https://doi.org/10.1016/j.ijproman.2015.01.006
Shrivastava, A., Jaggi, I., Katoch, N., Gupta, D., & Gupta, S. (2021). A Systematic Review on Extreme Programming. Journal of Physics: Conference Series, 1969(1), 012046. https://doi.org/10.1088/1742-6596/1969/1/012046
Shultz, S. D., & MacArthur, R. (2019). Geographic Information Systems and Rural Data. In Rural Data, People, and Policy (pp. 189–204). Routledge. https://doi.org/10.4324/9780429305016-14
Simonofski, A., Ayed, H., Vanderose, B., & Snoeck, M. (2018, August 16). From Traditional to Agile E-Government Service Development: Starting from Practitioners’ Challenges. AMCIS 2018 Proceedings. https://aisel.aisnet.org/amcis2018/eGovernment/Presentations/6
Stephens, M., Awamleh, R., & Salem, F. (2022). Agile Government: Emerging Perspectives in Public Management. World Scientific. https://doi.org/10.1142/12354
Sudrajat, A., & Andhika, L. (2021). Empirical Evidence Governance Innovation in Public Service. Jurnal Bina Praja, 13(3), 407–417. https://doi.org/10.21787/jbp.13.2021.407-417
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Sukarsa, I. M., Piarsa, I. N., & Linggar Sukarta, E. B. (2021). Goal Directed Design Method Application on UI/UX of Dua Mata Mobile Apps. Scientific Journal of Informatics, 8(2), 183–193. https://doi.org/10.15294/sji.v8i2.30216
Supriyanto, E. E., Rachmawati, M., & Nugroho, F. J. (2021). Transformative Policies and Infrastructure Strengthening Towards the Police Era 4.0. Jurnal Bina Praja, 13(2), 231–243. https://doi.org/10.21787/jbp.13.2021.231-243
Supriyatna, A. (2018). Metode Extreme Programming pada Pembangunan Web Aplikasi Seleksi Peserta Pelatihan Kerja. Jurnal Teknik Informatika, 11(1), 1–18. https://doi.org/10.15408/JTI.V11I1.6628
Suryn, W. (Ed.). (2014). Software Quality Engineering: A Practitioner’s Approach. Wiley. https://doi.org/10.1002/9781118830208
Thamizhselvi, D., M, M. I. H., Amrith, R. V., & Avudainayaki, R. (2023). Drugex: The Drug Extinctor App. 2023 Intelligent Computing and Control for Engineering and Business Systems (ICCEBS), 1–6. https://doi.org/10.1109/ICCEBS58601.2023.10449288
Valles, A. E., & Romero-Alva, V. (2023). Proposal of an Integrated Remote Sensing System for Detection of Drug Trafficking Organizations Operations in Latin America. 74th International Astronautical Congress 2023.
van Kreveld, M. (2017). Geographic Information Systems. In C. D. Toth, J. O’Rourke, & J. E. Goodman (Eds.), Handbook of Discrete and Computational Geometry (3rd ed.). Chapman and Hall/CRC. https://doi.org/10.1201/9781315119601
Varadan, R. J., & Kumar, P. (2015). Mapping Agricultural Vulnerability of Tamil Nadu, India to Climate Change: A Dynamic Approach to Take Forward the Vulnerability Assessment Methodology. Climatic Change, 129(1–2), 159–181. https://doi.org/10.1007/s10584-015-1327-0
Ylinen, M. (2021). Incorporating Agile Practices in Public Sector IT Management: A Nudge Toward Adaptive Governance. Information Polity, 26(3), 251–271. https://doi.org/10.3233/IP-200269
Yudina, T. N., Bogomolova, A. V., Petuhova, O. V., & Vainshtok, A. P. (2022). GIS-Technologies for Social Investigations. Lomonosov Geography Journal, 4. https://vestnik5.geogr.msu.ru/jour/article/view/1042
Zimmermann, D., & Grötzbach, L. (2007). A Requirement Engineering Approach to User Centered Design (pp. 360–369). https://doi.org/10.1007/978-3-540-73105-4_40
Zorzetti, M., Signoretti, I., Salerno, L., Marczak, S., & Bastos, R. (2022). Improving Agile Software Development using User-Centered Design and Lean Startup. Information and Software Technology, 141, 106718. https://doi.org/10.1016/j.infsof.2021.106718
Zulfa, A., & Pramono, T. (2019). Upaya Badan Narkotika Nasional (BNN) Kota Kediri dalam Menanggulangi Penyalahgunaan Narkoba. Jurnal Mediasosian: Jurnal Ilmu Sosial dan Administrasi Negara, 3(2). https://doi.org/10.30737/mediasosian.v3i2.1359
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Author(s)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
